At Synapse, we place a high value on our relationships with retailers. We are here to serve you and your customers so that we all derive the greatest benefit from every transaction. We strive to provide complete satisfaction with every product for every customer, and we work hard to streamline the process for retailers.
Synapse products are shipped directly to your customers from our facility, which saves time for customers and hassle for you. When applicable, products are programmed with relevant information specific to mileage, VIN or as-built data prior to shipment. Our products are ready for immediate installation and include any necessary instructions. Additionally, core return shipping labels and instructions can be included with each product.
Synapse products are backed by our two-year warranty and supported by our customer service. There is no need for you to deal with questions or issues that come up after the sale; we have dedicated agents to help with installation or troubleshooting along the way. In the unlikely case that warranty claims arise, we will deal directly with customers to ensure complete satisfaction.